STANDARD LEAD TIMES |
| PRODUCT LINE |
Lead Time* |
Changes/Corrections/Cancellations** |
Parts |
48-72 hours |
No changes /corrections/cancellations |
Gitana |
48 hours |
No changes /corrections/cancellations |
5 Day Quickship |
5 business days |
No changes /corrections/cancellations |
10 Day Quickship |
10 business days |
24 hours |
System 2 |
3-4 weeks |
24 hours |
Tiles |
4-6 weeks*** |
24 hours |
Casegoods |
6-8 weeks |
24 hours |
Standard Custom |
Add two weeks**** |
No changes /corrections/cancellations |
*Includes business days only (weekends, & holidays not included)
**Begins the date of Acknowledgement
***Most Tiles orders will ship within 4 weeks
****Lead Time begins when signed Approval Drawings have been received by Friant |
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Acknowledged ship dates are subject to change due to issues that may arise in scheduling or production. Friant will communicate these changes to the dealer within 1-2 business days prior to the acknowledged ship date. |
EXTENDED LEAD TIME (XLT) SHIPPING PROGRAM |
- 8-10 WEEKS
- Friant's XLT program offers the dealer unsurpassed pricing on our System 2, Tiles and Gitana products. If your project has a 8-10 week lead time, we can reduce your cost by 15-20% over our best price from Oakland. This program is ideal for those larger projects that can be extremely cost competitive. Download the XLT information sheet.
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WILL CALLS: |
- 7:00 AM - 2:20 PM (Closed 12:00pm-1:00pm)
- Will call appointments must be confirmed in writing 24 hours in advance of pick up.
The cut off time for scheduling appointments is noon the previous day.
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