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System 2 3-4 weeks 24 hours 5 Day Quickship 5 business days No changes /corrections/cancellations 10 Day Quickship 10 business days 24 hours Tiles 4-6 weeks*** 24 hours Gitana 48 hours No changes /corrections/cancellations Casegoods 4-6 weeks 24 hours Parts 48-72 hours No changes /corrections/cancellations Standard Custom Add two weeks**** No changes /corrections/ cancellations
* Includes business days only (weekends & holidays not included)
** Begins the date of Acknowledgement
*** Most Tiles orders will ship within 4 weeks
**** Lead Time begins when signed Approval Drawings have been received by Friant
Acknowledged ship dates are subject to change due to issues that may arise in scheduling or production. Friant will communicate these changes to the dealer within 1-2 business days prior to the acknowledged ship date.
Friant's XLT program offers the dealer unsurpassed pricing on our System 2, Tiles and Gitana products. If your project has a 8-10 week lead time, you could possibly save up to 15-20% over our best price from Oakland. This program is ideal for those larger projects that can be extremely cost competitive. Download the XLT info sheet.
Will call appointments must be confirmed in writing 24 hours in advance of pick up. The cut off time for scheduling appointments is noon the previous day. Will call hours are 7AM-2:20pm, closed Noon-1PM.
Please bring your Pick-Up ticket to each Will Call appointment.
Please note that your order may include multiple pick-up locations. Please check each Pick Up Notice to confirm correct locations.